Work-Life Balance, Job Demands, and Burnout
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Work-life balance refers to the equilibrium between work and personal life, characterized by company
support in resolving family issues, opportunities to pursue hobbies outside of work, and availability of
time for family. Job demand is an individual's perception of work-related demands, such as heavy
workloads, tight deadlines, and requirements to display specific emotional states (calm, friendly, etc.).
Burnout is a condition of stress marked by feelings of emotional exhaustion (easily irritated/angry),
depersonalization (indifference toward others' conditions), and a sense of incompetence in
completing tasks/work. High job demand tends to increase the likelihood of burnout. This study aims
to test the work-life balance model as a resource that can anticipate and prevent job demands from
leading to burnout. The participants in this study consisted of 114 employees. The instruments used
in the research include the Maslach Burnout Inventory, the Job Demands-Resources Questionnaire,
and the Quality of Work-Life Scale. Based on the analysis using Spearman Correlation, the results
indicate that work-life balance can predict lower perceptions of job demands. Lower perceptions of
job demands can, in turn, predict lower levels of burnout. The findings of this study provide a
theoretical model that explains work-life balance as an antecedent that should be promoted to
prevent stress, whether in the form of stimulus-based stress (job demand) or response-based stress
(burnout).
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