Analisis Pengaruh Digital Marketing Mix Terhadap Keputusan Pembelian Konsumen: Studi Empiris pada Industri E-Commerce di Indonesia

Main Article Content

Andrie Ch. Salhuteru
Politeknik Negeri Ambon
Harold Hursepuny
Politeknik Negeri Ambon

Digital transformation has revolutionized traditional marketing paradigms into digital marketing mix that influences consumer purchasing decisions in e-commerce. This study analyzes the influence of digital marketing mix on consumer purchasing decisions in the Indonesian e-commerce industry. Quantitative methodology with cross-sectional survey design was applied to 2,850 active e-commerce platform consumer respondents from five major Indonesian metropolitan areas. Research instruments utilized structured questionnaires with 5-point Likert scale analyzed through Structural Equation Modeling (SEM). Research findings indicate that digital marketing mix significantly influences purchasing decisions with 74.2% explanatory power. Digital place dimension demonstrates the highest path coefficient (?=0.691), followed by digital product (?=0.624), digital price (?=0.573), and digital promotion (?=0.548). System security emerges as the dominant factor with 0.894 impact index, while customer satisfaction serves as partial mediator (?=0.234). Findings confirm that synergistic integration of digital marketing mix creates holistic ecosystem facilitating purchase conversion optimization within Indonesian e-commerce context.


Keywords: digital marketing mix, purchasing decision, e-commerce
Adellia, A., & Abdillah, L. A. (2020). Analisis Kualitas Layanan Website E-Commerce Bukalapak Terhadap Kepuasan Pengguna Mahasiswa Universitas Bina Darma Menggunakan Metode Webqual 4.0. Journal of Software Engineering Ampera, 1(3), 144–159. https://doi.org/10.51519/journalsea.v1i3.52
Alamsyah, A., Laksmiani, N., & Rahimi, L. A. (2020). A core of e-commerce customer experience based on conversational data using network text methodology. International Journal of Business, 23(3), 284–292.
Alamsyah, A., Sofyan, E., & Nabila, T. H. (2020). Measuring Marketing Communications Mix Effort Using Magnitude Of Influence And Influence Rank Metric. The 7th Smart Collaboration for Business in Technology and Information Industry.
Alfiana, N., Miftitah, F. A. N., Sujianto, A. E., & Mashudi. (2023). Pengaruh Digital Marketing Terhadap Keputusan Pengunjung Rumah Ibadah (Studi Kasus: Masjid Ar-Rahman Blitar). Jurnal Teknologi Dan Manajemen Industri Terapan (JTMIT), 2(2), 144–149.
Ardhitama, C., & Asakdiyah, S. (2025). Pengaruh Marketing Mix (7P) Terhadap Keputusan Pembelian Konsumen Poin Café & Eatery di Bantul. Journal Scientific of Mandalika (Jsm), 6(5), 2809–0543.
Gunawan, A., Sumarwan, U., Yuliati, L. N., & Jahroh, S. (2022). Cross-Channel Behavior in Indonesia: Are Omnichannel Shoppers More Loyal than Multichannel Shoppers? Binus Business Review, 13(3), 285–292. https://doi.org/10.21512/bbr.v13i3.8526
Huda, N., Ayu, D., & Septyarini, R. (2024). Outlook Ekonomi Digital 2025. Center of Economic and Law Studies (Celios), 1–94. www.celios.co.id
Junaidi. (2021). Aplikasi AMOS dan Structural Equation Modeling (SEM). In UPT Unhas Press.
Kamil, M. R., Harahap, I., & Nasution, J. (2025). Pengaruh Marketing Mix Terhadap Perilaku Konsumen Generasi Z Dalam Pembelian Fashion Muslim. Journal of Business and Economics Research (JBE), 6(1), 141–153. https://doi.org/10.47065/jbe.v6i1.6915
Kholifah, M. N., Wiyadi, W., Saputro, E. P., & Sholahuddin, M. (2023). Pengaruh Marketing Mix terhadap Keputusan Pembelian Online Pasca Pandemi Covid-19 Dimediasi Kepercayaan Pelanggan. Borobudur Management Review, 3(1), 62–88. https://doi.org/10.31603/bmar.v
Mastuti, D. N., Sofiati, N. A., Suhendra, A., Prayoga, R., & Arianty, K. P. (2024). Digital Business Ecosystem: Strategy, Technology, E-Commerce and Consumer Analysis. Siber Internatioal Journal of Digital Business (SIJDB), 2(1), 89–103. https://doi.org/https://doi.org/10.38035/sijdb.v2i2
Nagy, S., & Hajdú, G. (2021). The relationship between content marketing and the traditional marketing communication tools. Észak-Magyarországi Stratégiai Füzetek, XVIII, 110–119.
Pitri, T., Firmansyah, I., Rijanto, R., & Firmansyah, D. (2025). The Evolving Marketing Mix in the Digital Age and Customer Mix: How Does It Affect Purchase Intention? International Journal of Business, Law, and Education, 6(1), 345–361. https://doi.org/10.56442/ijble.v6i1.1003
Sofya, A., Novita, N. C., Afgani, M. W., & Isnaini, M. (2024). Metode Survey: Explanatory Survey dan Cross Sectional dalam Penelitian Kuantitatif. Edu Society: Jurnal Pendidikan, Ilmu Sosial, Dan Pengabdian Kepada Masyarakat, 4(3), 1695–1708.
Zaini, M. (2024). The Role of Marketing Mix, Market Share and E-Commerce on Business Management. Dinasti International Journal of Management Science, 6(2), 232–243. https://doi.org/10.38035/dijms.v6i2.3567