Human and Organizational Factors in Occupational Accidents: An HFACS-Based Analysis at Company X in Japan

Authors

  • Mohammad Fadel Universitas Tadulako Palu
  • Muhammad Sabri Syahrir Universitas Tadulako Palu
  • Rendhar Putri Hilintang Universitas Tadulako Palu
  • Stefani Bengang Lab Universitas Tadulako Palu

DOI:

https://doi.org/10.58344/locus.v5i3.5635

Keywords:

Personal Protective Equipment, HFACS, Occupational Accidents, Safety, Occupational Health

Abstract

Occupational Safety and Health (K3) is a crucial aspect of the food manufacturing industry, which carries a relatively high risk of occupational accidents. This research aims to describe the factors that cause occupational accidents among workers at Company X in Japan using the Human Factors Analysis and Classification System (HFACS) approach. This study employs a quantitative method with an analytical descriptive design and involves the entire working population of 74 individuals through a total sampling technique. The variables analyzed include worker status, work shifts, compliance with the use of personal protective equipment (PPE), compliance with standard operating procedures (SOPs), and work areas. The results show that most workers (95.5%) had never experienced an occupational accident; however, the potential risk of accidents remains. The majority of workers are classified as compliant in the use of PPE (67.6%), but all respondents (100%) are recorded as non-compliant with SOPs. Most respondents were interns (58.1%) and worked in the packaging area (62.1%), with a relatively balanced distribution of work shifts between day and night shifts. Based on the HFACS analysis, the unsafe acts factor is indicated by non-compliance with PPE use; preconditions for unsafe acts are influenced by work shifts and work areas; unsafe supervision is reflected in the weak implementation of SOPs; while organizational influences are related to the predominance of interns and organizational policies. This study concludes that the potential for occupational accidents is influenced by both worker behavior and organizational systems.

References

Abbyzard, M., Tjiknang, D., & Kurniadi, D. (2025). The impact of night shift, work-life balance, and ergonomic factors on occupational accident risk with compliance to safety protocols. 4(2).

Al-Bayati, A. J., Rener, A. T., Listello, M. P., & Mohamed, M. (2023). PPE non-compliance among construction workers: An assessment of contributing factors utilizing fuzzy theory. Journal of Safety Research, 85, 242–253.

Alfidyani, K. S., Lestantyo, D., & Wahyuni, I. (2020). The relationship between K3 training, the use of PPE, the installation of safety signs, and the implementation of SOPs with the risk of work accidents (a study on the garment industry in Semarang City). 8.

Alim, A., Adam, A., & Claudia Gala, C. (2024). Behavior analysis of the use of personal protective equipment (PPE) for workers at PT. Maruki International Indonesia. Social Work in Public Health, 39(5), 458–467.

Arana-Landín, G., Laskurain-Iturbe, I., Iturrate, M., & Landeta-Manzano, B. (2023). Assessing the influence of industry 4.0 technologies on occupational health and safety. Heliyon, 9(3).

Asiedu, E. A., Appiagyei, J. N., Amfo-Otu, R., Parku, K., & Obuobisa-Darko, T. (2025). Occupational health and safety, cost reduction in accident and employee task performance: Perspectives of selected service organizations. Journal of Public Health, 33(9), 2011–2022.

Botti, L., Melloni, R., & Oliva, M. (2022). Learn from the past and act for the future: A holistic and participative approach for improving occupational health and safety in industry. Safety Science, 145, 105475.

Briones-Bitar, J., Pacheco Bautista, L., Morante Carballo, F., Berrezueta Alvarado, E. R., & Carrión-Mero, P. (2025). A systematic review of occupational health and safety to prevent fall accidents in civil works.

Kimura, T., Sasaki, M., & Hattori, T. (2022). Estimation of the mortality rate of workers in Japan. https://doi.org/10.1186/s12995-022-00365-z

KM, J. R. L., & Cikaliung, S. (2023). The relationship of knowledge, attitudes, and compliance with the use of personal protective equipment (PPE) with safety behavior among SPBE employees in Pandeglang District. Proceeding The Third, 3(1).

Lavinaliya, D., Putri, A., Lusida, N., Health, P., Program, S., Jakarta, U. M., & City, S. T. (2025). Factors associated with compliance with the use of personal protective equipment (PPE). 5(1).

Opolska, N., Kupina, L., Politova, A., Fatkhutdinova, O., & Morozov, O. (2026). Development of legislation on the protection of human rights in the field of occupational safety and health. Nusantara: Journal of Law Studies, 5(1), 123–146.

Reason, J. (1990). Human error. Cambridge University Press.

Reason, J. (1997). Managing the risks of organizational accidents. Ashgate.

Salsabia, H. N. (2025). The relationship between compliance with the use of personal protective equipment (PPE) and the rate of work accidents: A review of the literature. 2(4), 88–100.

Shappell, S. A., Detwiler, C., Holcomb, K., Hackworth, C., Boquet, A., & Wiegmann, D. A. (2017). Human error and commercial aviation accidents: An analysis using HFACS. 38(2), 159–166.

Shappell, S. A., & Wiegmann, D. A. (2000). The human factors analysis and classification system (HFACS). Federal Aviation Administration.

Sukma, F., Noviarmi, I., & Prananya, L. H. (2023). Knowledge and attitudes workers toward compliance use personal protective equipment. International Journal of Occupational Safety and Health, 12, 391–401. https://doi.org/10.20473/ijosh.v12i3.2023.391-401

Sukmana, P. (2022). The effect of safety knowledge and workplace safety climate on safety performance with safety behavior as a mediator: A study on operations worker of Pindad. 11(3), 112–119.

Wachid, L. A., Situngkir, D., & Handayani, P. (2025). Factors related to work accidents in the mall construction project in PT X in 2025. September.

Warule, S. D., & Chitra, S. (2020). Safety environment in manufacturing industry. 9(03), 523–526.

Wedagedara, S., & Dissanayake, D. (2024). Employer obligations on occupational health and safety (OHS) laws: A contemporary review.

Wiegmann, D. A., Wood, L. J., Cohen, T. N., & Shappell, S. A. (2023). Understanding the “Swiss cheese model” and its application to patient safety. 18(2), 119–123. https://doi.org/10.1097/pts.0000000000000810

Downloads

Published

2026-03-28