Beyond the Comfort Zone: Strengthening Mindset and Mental Health Among Family Beneficiary Assistants (KPM Facilitators)
Main Article Content
Family Beneficiary Assistants (Keluarga Penerima Manfaat/KPM facilitators) work under high-pressure conditions that may trigger defensive behaviors, or safety behaviors, and increase the risk of burnout. This community service activity aimed to examine the effectiveness of an intervention based on a mental health-informed approach in improving the psychological readiness of facilitators. The program was carried out over one month and involved 150 KPM facilitators in Kediri Regency using a pretest-posttest design and a mixed-methods approach. The results of this community service activity showed significant increases in cognitive awareness (+17.9%), growth mindset (+18.1%), and self-efficacy (+16.4%), accompanied by a decrease in safety behavior (-18.2%). In addition, emotional well-being increased by 9%. The qualitative findings indicated a shift from a survival-oriented state to a more empowered state, characterized by an increased sense of psychological safety and professional courage.
Keywords:
mental health, mindset, social companion, burnout
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Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191–215.
Bryce, C., Ring, P., Ashby, S., & Wardman, J. (2024). Resilience in the face of uncertainty: Early insights into the COVID-19 pandemic and social worker burnout. The British Journal of Social Work, 54(8), 3794–3812.
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Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). Sage Publications.
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Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Field, A. (2018). Discovering statistics using IBM SPSS statistics (5th ed.). Sage Publications.
Giménez, M. A., et al. (2024). Burnout among social workers in social services: A systematic review. Human Service Organizations Journal, 48(2), 120–135.
Hayes, S. C., Wilson, K. G., Gifford, E. V., Follette, V. M., & Strosahl, K. (1996). Experiential avoidance and behavioral disorders: A functional dimensional approach. Journal of Consulting and Clinical Psychology, 64(6), 1152–1168.
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Kusuma, A. M., Wahyuni, I., & Widjasena, B. (2024). Job demand, job control, and social support on stress among social workers. Jurnal Kesehatan Masyarakat, 12(1), 53–58.
Maddock, A. (2024). Psychological protective and risk factors for burnout in social workers. Clinical Social Work Journal, 53, 140–155.
Matthews, J. A., Matthews, S., Faries, M. D., & Wolever, R. Q. (2024). Supporting sustainable health behavior change: The whole is greater than the sum of its parts. Mayo Clinic Proceedings: Innovations, Quality & Outcomes, 8(3), 263–275.
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Stanley, S., & Sebastine, J. (2024). Work-life balance and stress among social workers: A pathway model. International Journal of Stress Prevention, 8(1), 45–60.
Substance Abuse and Mental Health Services Administration (SAMHSA). (2014). SAMHSA’s concept of trauma and guidance for a trauma-informed approach.
Turner, J. S., Kim, W., Kalaidina, E., Goss, C. W., Rauseo, A. M., Schmitz, A. J., Hansen, L., Haile, A., Klebert, M. K., & Pusic, I. (2021). SARS-CoV-2 infection induces long-lived bone marrow plasma cells in humans. Nature, 595(7867), 421–425.
World Health Organization. (2014). Mental health atlas 2014. WHO.
Xue, Z., Nasir, N. S. M., Cheng, Y., Wu, W., & Cao, Y. (2024). Overcoming resistance to innovation: Strategies and change management. Journal of Business Innovation, 9(1), 32.
