Strategi Optimalisasi Peran dan Fungsi Divisi Human Capital Pasca Sentralisasi Organisasi di PT XYZ

Main Article Content

Vina Kartika Sari
Institut Pertanian Bogor, Indonesia

Transformasi organisasi melalui sentralisasi menjadi salah satu pendekatan strategis yang semakin relevan bagi perusahaan besar, termasuk PT XYZ sebagai perusahaan BUMN di sektor pertambangan. Sentralisasi fungsi Human Capital (HC) dilakukan untuk meningkatkan efisiensi, konsistensi kebijakan, dan koordinasi lintas unit yang sebelumnya berjalan secara terdesentralisasi. Namun, perubahan struktur tersebut juga membawa implikasi terhadap peran, kewenangan, dan beban kerja Divisi Human Capital di seluruh Unit Bisnis. Penelitian ini dilakukan untuk memahami perubahan tersebut secara menyeluruh sekaligus merumuskan strategi optimalisasi pasca sentralisasi. Penelitian menggunakan pendekatan deskriptif dengan data kualitatif dan kuantitatif. Data primer diperoleh melalui wawancara dan kuesioner kepada key person serta Subject Matter Expert (SME) di bidang Human Capital, sedangkan data sekunder diperoleh dari dokumen perusahaan dan literatur terkait. Analisis dilakukan menggunakan metode deskriptif, Internal Factor Evaluation (IFE), External Factor Evaluation (EFE), SWOT, dan Quantitative Strategic Planning Matrix (QSPM). Hasil penelitian menunjukkan bahwa sentralisasi memberikan dampak positif terhadap kejelasan peran, keseragaman kebijakan, koordinasi antarunit, dan keterlibatan strategis Human Capital. Meskipun demikian, masih terdapat beberapa tantangan, terutama pada efisiensi proses administrasi, integrasi digital, dan optimalisasi peran HC sebagai mitra strategis bisnis. Berdasarkan analisis QSPM, strategi prioritas yang paling tepat adalah strategi Weakness–Opportunity (WO), yaitu memanfaatkan peluang eksternal untuk mengatasi kelemahan internal. Strategi tersebut meliputi integrasi HRIS, standardisasi proses, penguatan peran Human Capital Business Partner, peningkatan kompetensi digital, dan harmonisasi kebijakan. Dengan demikian, sentralisasi tidak hanya berpotensi meningkatkan efisiensi, tetapi juga memperkuat kontribusi strategis Human Capital terhadap pencapaian tujuan bisnis PT XYZ.


Keywords: Sentralisasi, Human Capital, Optimalisasi Peran HC, SWOT, QSPM, Transformasi Organisasi
Rizal, A., Kahfi, S. N., Abdurrahman, A., Wulandono, W., Tono, T., & Prasetyono, H. (2023). Manajemen perubahan di era digital: Tantangan dan peluang bagi adaptasi organisasi. BULLET: Jurnal Multidisiplin Ilmu, 2(4), 933–941.
Cousins, B., 2018. Design thinking: Organizational learning in VUCA environments. Academy of Strategic Management Journal, 17(2), pp.1-18.
David, F. R., & David, F. R. (2017). Strategic management: Concepts and cases (16th ed.).
Dobbins, M., Hartmann, J., & Ladner, A. (2022). Centralization, decentralization, and organizational change: The distribution of authority in public administration. Journal of Public Administration Research and Theory, 32(4), 654–670. https://doi.org/10.1093/jopart/muac016
Fitria, Y., & Santoso, R. (2018). Analisis SWOT dalam pengembangan strategi bisnis perusahaan. Jurnal Riset Bisnis dan Manajemen, 8(2), 120–130.
Gombe, B.M. and Adamu, U., 2021. Analysis of economic implications of overlapping managerial responsibilities on industrial harmony in the nigerian public sector: a case study of gombe state civil service. Gombe journal of administration and management (gjam), 4(01), pp.190-200.
Harkema SJ, Janssen BM, Koolman X, Backhaus R, Rouwette EAJA, Hamers JPH. 2025. Failure or success of self-organizing teams in long-term care: The role of organizational structure. BMC Health Services Research. 25(1): 132. https://doi.org/10.1186/s12913-025-1388-9
Hidayat, R., & Taufik, A. (2020). Analisis formulasi strategi pengembangan sumber daya manusia menggunakan matriks IFE dan EFE. Jurnal Manajemen dan Organisasi, 11(2), 155–165.
Homan, J., Ritter, B., & Klinkenberg, D. (2020). Centralized vs decentralized HR structures in multinational industrial firms. Journal of Industrial Management, 45(3), 211–230.
Humlum, A., Munch, J. and Jørgensen, P., 2023. Changing tracks: Human Capital investment after loss of ability. Working Papers.
Lemmergaard, J. (2023). From administrative expert to strategic partner: HR roles in a regional full-service bank. Employee Relations, 31(2), 182–196. https://doi.org/10.1108/01425451111123161
Lin, C., Yu-Ping Wang, C., Wang, C.Y. and Jaw, B.S., 2017. The role of Human Capital management in organizational competitiveness. Social Behavior and Personality: an international journal, 45(1), pp.81-92.
Mihanovi?, D., 2021. Management and managing human resources. Advances in Business- Related Scientific Research Journal, 12(2), pp.58-68.
Minciu, M., Berar, F.A. and Dobrea, R.C., 2020. New decision systems in the VUCA world. Management & Marketing, 15(2), pp.236-254.
Mintzberg, H. 2020. Managing the myths of health care: Bridging the separations between care, cure, control and community. Stanford University Press.
Nawai, F. A., Pulubuhu, A., & Lahay, R. (2021). Decentralization, centralization and quality of organizational performance of human resources. Academy of Strategic Management Journal, 20(5), 1–12. Retrieved from https://www.abacademies.org/articles/decentralization-centralization-and-quality-of- organizational-performance-of-human-resources-10728.html
Pasban, M. and Nojedeh, S.H., 2016. A Review of the Role of Human Capital in the Organization. Procedia-social and behavioral sciences, 230, pp.249-253.
Pearson Education.
Rahaman HMS. 2022. Formalization and employee thriving at work: a moderated mediation model including work engagement and centralization. Personnel Review. 51(9): 2442– 2460. https://doi.org/10.1108/PR-02-2021-0085
Rezaei, F., Khalilzadeh, M. and Soleimani, P., 2021. Factors affecting knowledge management and its effect on organizational performance: Mediating the role of Human Capital. Advances in Human?Computer Interaction, 2021(1), p.8857572.
Sari, D., & Purnamasari, W. (2019). Analisis deskriptif pada penelitian manajemen. Jurnal Ilmiah Manajemen & Bisnis Indonesia, 5(2), 123–135.
Sinaga, D., & Aslami, N. 2022. Analisis dampak manajemen perubahan pada organisasi. Jurnal Ilmu Komputer dan Ekonomi Manajemen (JIKEM), 2(4), 123–130.
Suhartono, S., Hadi, M.I. and Surianto, M.A., 2023. Analisis Penerapan Sentralisasi Fungsi Akuntansi dan Keuangan dalam Perusahaan Holding: Studi Kasus PT Semen Indonesia (Persero) Tbk. Journal of Economics and Business UBS, 12(6), pp.3638-3645.
Susanty, A., & Handayani, R. (2021). Optimizing Human Capital management through strategic alignment: A case study in manufacturing. Journal of Human Resource and Sustainability Studies, 9(3), 355–366. https://doi.org/10.4236/jhrss.2021.93022
Wheelen, T. L., & Hunger, J. D. (2015). Strategic management and business policy: Toward global sustainability (14th ed.). Pearson Education.
Wijaya, T., & Asmara, A. (2020). Strategy formulation for organizational restructuring using SWOT and TOWS analysis: A case in state-owned enterprise. International Journal of Business Strategy and Innovation, 6(1), 45–58.